In business everything works around the customer. The sole purpose of the business is to resolve the problems or provide solutions to its customers. As it’s said “A customer is the most important visitor on our premises; he is not dependent on us. We are dependent on him. He is not an interruption to our work. He is the purpose of it. He is not an outsider in our business. He is part of it. We are not doing him a favour by serving him. He is doing a favour by giving us an opportunity to do so.”-Gandhi .Having said that the best sales people are those who know how to build excellent relationships.
The sales people are the true face of the business. They are the ones who actually interact with the customers and get to know their needs and requirements. Excellent sales people would be those who would not just focus on numbers but those who would consider customers as their priority, the ones who would be good listeners, who have belief in their product and know in and out about it, who are prepared to anticipate the questions of the customer and answer them effectively, and empathetic enough to understand the problems of their customers putting themselves in their shoes and providing solutions to them.
So, “Learn to sell. In business you’re always selling: to your prospects, investors and employees. To be the best salesperson put yourself in the shoes of the person to whom you’re selling. Don’t sell your product. Solve their problems.”-Mark Cuban
All the Best and Stay in Touch.
- Sincerely Yours -
Success Coach Nilesh
#1 Success Strategist
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